Document Search - Tiles

Custom Document Search Experience (Display Template)

When it comes to Search Experience, the look-and-feel of the search results is always a big question. In most cases, the out-of-the-box “ten blue lines” experience is not enough, we need (more or less) customization.
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Important Alert, Please Read! – Companies Started to Use My Name without my Permission

Providing high-quality services to my customers has always been my primary priority. I’ve always been doing this with open communication: with clients as well as partners.

I got notified recently that some vendors have started to use my name. In some cases, they refer to me as “our Agnes.” In other cases, they present a suggestion, or even solution as “discussed with Agnes” and “validated by Agnes.”

Hereby I declare that I don’t have any “hidden” connection or relationship to any of these companies. If you, as a customer don’t see my name in any written format, if I am not added to the official e-mail communication, then please double-check these references.

Ask back, or even better ask me.

My work e-mail address has always been public: [email protected]

I appreciate it.

[Search Terminology] Web Search, Enterprise Search, Real-Time Search, Semantic Search

In the second part of the Search Terminology series, let me explain some very common, widely used expressions: Web Search, Enterprise Search, Real Time Search and Semantic Search.
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#MSIgnite 2016: No Search Improvements but Better Findability

Microsoft Ignite is here this week! More than 20,000 people are expected to gather in Atlanta, GA to hear Microsoft’s latest announcements about SharePoint, Office 365 and many more.
The main focus of the week is on People, Content and Process – now let’s see the keynote’s announcements from the perspective of search and findability.

Major announcements

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[Search Terminology] Search, Find, Discover

Welcome to the Search Terminology series! In this series, I’m going to explained the most important words and expressions related to Search and Information Findability.

Let’s start with three basic expressions: Search, Find and Discover.

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YOUR Search Success

“YOUR Search Success” Coaching Program

During most of my career, I’ve been working as a consultant.
My 10+ years experience is that being responsible for Search is a huge challenge in every organization. First and foremost, because Search is challenging itself. Second, because each organization is unique, therefore needs a unique approach. There are too many components to make fit together.

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Four Dimensions of Enterprise Search Success – Read my latest article on CMSWire.

Four Dimensions of Search Success: Business, Applications, Data, Technology

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Information Overload - Working late in office

What does Information Overload Mean to YOUR Organization?

One of the biggest challenges organizations have to face these days is information overload. We get more and more information each day, and we also produce more and more. We not only have to store this huge volume but also need to read and process: we have to understand, analyze, and work with the information. Read more…

Time Travel Mystery to Singapore by Emirates

Unexpected User Context – Really?!

Last week, I traveled to Singapore for the annual Innovations in Knowledge Organisation conference. I flew there by Emirates – an easy trip via Dubai.

While in Singapore, I made a decision to stay a day longer and leave on Saturday instead of Friday night.

I supposed nothing could be easier than this: I logged in to Emirates portal, found my flights, chose “Manage Booking”, selected the desired new date, selected the flight, entered my credit card information, and then…

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Search Metrics

Search Quality Management – Part II: Metrics

In the first part of this series, I introduced why Search is like gardening.

Now that we’ve covered the basics let’s see how to measure the success of any Enterprise Search implementation. The appropriate metrics have to be identified and defined in advance. Designate the team members who have a responsibility to analyze each of these metrics regularly, create reports, and decide on follow-up action plans.

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