Author: Agnes Molnar

2018 Intranet and Digital Workplace Awards

 Danish National Police won Silver Award! Search Explained is super honored and proud to announce that our amazing client, Danish National Police is awarded this year for their “new personalised intranet with strong governance, allowing for the seamless presentation of national and regional content, improved findability and an enhanced search experience“.   Digital workplaces and intranets are now evolving faster than ever before. We are now seeing digital employee experiences (#DEX) emerge that are engaging employees and making them more productive, while also delivering strategic benefits for organisations. Digital channels are making an impact, from state-of-the-art enterprise digital assistants to global...

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MVP Office Servers and Services – 11th Year

I am honored and humbled to be awarded Microsoft Most Valuable Professional (MVP) for Office Servers and Services again. This renewal makes it to my 11th years in a row – in the first few years I was a SharePoint Server MVP, then Office 365 MVP and recently we all have been consolidated into the “Office Servers and Services” category.   Thank you, Microsoft and the whole community! What a journey it has been! For the next year, I have big plans again. Sharing knowledge about Search is my true passion: here on my blog as well as in-person...

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Office 365 Search: The Most Important Announcements at SharePoint Conference North America 2018

Office 365 Search has been improved a lot recently. While “classic search” is in a kind of “frozen” state, the Microsoft-Graph -driven “modern search” gets better and better. It is very clear where all the effort of Microsoft’s Search Team go to. They made it clear last week, too. At #SPC18 (SharePoint Conference North America 2018, #SPCNA), lots of Search announcements were made. Naomi Moneypenny took the stage of the keynote, too, and introduced several impressing new features. This blog post’s goal is to introduce these announcements – if you’re following this blog, you know I have several concerns...

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How to Turn Off a Query Rule?

Recently I’ve got a question by chat here on our website, and after responding it there I thought I’d share the detailed response here as well. The question was: how to turn off a Query Rule on a page in SharePoint (on-prem or online)? Result Sources As mentioned in the question, a Query Rule is always assigned to a Result Source. Therefore, if you don’t want to use a Query Rule in your Result Set, one way to implement this is to create a new Result Source, and not to define any Query Rules.   If you use this...

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Search Is Broken. Users Are Unhappy. What To Do?

As a consultant and trainer, I often get feedback from users of enterprise search solutions. We can learn about their pain points and their expectations, and act accordingly to improve search. What can you do if your users are complaining about search? Users will tell us when they can’t find the results they need or when the results are outdated. When users are unhappy they will abandon search altogether. When they do, users end up asking their colleagues for information and fall back on old habits like sending documents by attachment in an email instead of sharing them on...

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Enterprise Search as a Product

When I saw James Robertson’s keynote speech at IntraTeam Event 2018 in Copenhagen, Denmark,  it confirmed to me that, when it comes to enterprise search, we should be treating it in the same way as any other software products. In other words, enterprise search requires ongoing management because it’s not a one-off project. This concept was one of the hottest topics at the conference. Compared to a project, which requires building a business case and getting funding on an ad hoc basis, a product will evolve and will need upgrading over time. Both small and big changes will be...

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Search is broken. Users are unhappy. What to do? – Webinar on April 11

Your users keep complaining. They cannot find anything. Search doesn’t provide relevant results. Using search is not intuitive at all. The users want search to know their intent. To help them. To make their jobs easier. Search has to make users’ lives easier. Click To Tweet Instead, it’s messy. It’s useless. It’s a pain. Nobody uses it. But you know it can be better. You just need help with how to fix everything. How to make the first steps. How to make your users happy searchers. And how to make them find what they are searching for. I have good...

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