Search is broken. Users are unhappy. What to do? – Webinar on April 11

April 2, 2018 | Agnes Molnar 1 Comment

Your users keep complaining. They cannot find anything.

Search doesn’t provide relevant results.

Using search is not intuitive at all.

The users want search to know their intent. To help them. To make their jobs easier.

Search has to make users’ lives easier.

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Instead, it’s messy. It’s useless. It’s a pain.

Nobody uses it.

But you know it can be better.

You just need help with how to fix everything. How to make the first steps. How to make your users happy searchers. And how to make them find what they are searching for.

I have good news. This webinar is for you!

During this webinar, you’ll get an understanding on how search works, what makes it useless, how you can improve it step-by-step, and what you can do to make it your users’ favorite place to go after all. You’ll get not only guidance but also an action plan that you can implement right now.

Sounds good? – Join me on April 11, 2018 at 3pm CET / 9am EST / 6am PST

[UPDATE]

Please watch the recording below:

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About Agnes Molnar

Agnes Molnar is an internationally-recognized expert in the fields of enterprise search and information architecture in Microsoft 365 and SharePoint. The author of many acclaimed books, Agnes regularly speaks at workshops and conferences throughout the world and has been recognized as a Microsoft Most Valuable Professional since 2008, as well as Microsoft Regional Director since 2020. She's a founding member of The Search Network and co-organizer of the IKO (Innovations in Knowledge Organisation) Conference.
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