Recently I've got a question by chat here on our website, and after responding it there I thought I'd share the detailed response here as well. The question was: how to turn off a Query Rule on a page … [Read more...] about How to Turn Off a Query Rule?
As a consultant and trainer, I often get feedback from users of enterprise search solutions. We can learn about their pain points and their expectations, and act accordingly to improve search.What … [Read more...] about Search Is Broken. Users Are Unhappy. What To Do?
When we search for information often we know exactly the term or phrase we want to find more information on. But that’s not always the case. They are times when we search to see what we get, trying … [Read more...] about How to implement SharePoint Intranet Query Suggestions? – by Barbara Chudak
Content Types is an important asset many organizations don’t pay enough attention to. This feature is available both on-prem and in the cloud, and besides its generic usability benefits, it helps … [Read more...] about Using Content Types on Search-driven pages
Not all searches are created equal. Many times, negative emotions drive people to use search: frustration because of a lost credit card; feeling under pressure because of an upcoming deadline; … [Read more...] about The Psychology of Search – How Can Search Transform Negative Emotions into Positive?
In many cases, customers complain about "Sharepoint Search doesn't work". While it is a generic objection, and there are many things to evaluate, one of the recommendations I can give is to consider … [Read more...] about SharePoint Search Query Rules: Promoting Results (“Best Bets”)