Enterprise Search and Discovery,
Office 365 Symposium,
Nov 4-7, 2019 Washington DC
Contact: [email protected]
Monday, Nov 4
1:30pm – 4:30 pm: Search Managers Bootcamp
Congratulations! You’ve just been given the responsibility for search at your organization! Perhaps there is a new initiative to improve search, or perhaps the previous search manager mysteriously disappeared. In any case, you’ve discovered that search is a deceptively tricky domain, and that the expectations of many of your stakeholders are difficult to meet or even to define. This workshop provides an orientation and exposure to the key issues, effective processes, and technology—independent of what brand of search engine you use. It provides lay-of-the-land information and approaches to get you off to a good start. Topics include getting started and where to find practical guidance in search management; kinds of tasks and roles involved in managing search; building a cross-functional team; assessing the current state of search; establishing a vision and creating a findability strategy; getting stakeholders together and constructively involved; discovering and managing expectations; top misconceptions about search and how to educate your organization; top five and next five tools and techniques for improving search; updates and improvements; and measuring search: KPIs, tools, and techniques for internal search engine optimization. If you have been in the search manager’s role for a while but feel like you are missing a grounding in successful practices and management techniques, this workshop is still useful.
Search Insights 2019 – e-book (PDF)
Search Insights 2018 – Free e-book (PDF)
Project Cortex – learn more HERE
Tuesday, Nov 5
9:30 – 9:45am: Delivering Killer Taxonomy Experience in SharePoint and Office 365
Keynote with David Clarke, Synaptica
For years Synaptica has advised our clients that there are just some things they can’t do with their taxonomies once they migrate them to the SharePoint Term Store. Restrictions within SharePoint prevent much of the richness of thesauri and non-hierarchical relationships from being expressed. Finally, a breakthrough solution has been developed through a joint venture effort between Synaptica and Search Explained. Clarke and Molnar briefly review the common pain points experienced in SharePoint taxonomy implementations, before demonstrating innovative new user experiences that transcend these pain points to deliver a taxonomy-rich search, browse and tagging experience within SharePoint.
1:45pm – 2:30pm: Search Like a Pro
Search is often considered to be a magical “black box.” Like air or water, we don’t recognize it when it works. But complaints start as soon as we don’t get the results we expect. Concentrating on search in SharePoint and Office 365, but with general applicability, Molnar explains how search works behind the scenes. She demonstrates how content becomes searchable, how data becomes a refining filter, how data can be displayed on the user interface, how to define various “search verticals” and specific search applications, and why is it important to add good metadata on the content and empower all users to do the same. Learn mythbusting from one of the best.
Wednesday, Nov 6
11:45am – 12:30pm: Office 365 Industry Insights
with David Clarke and Ahren Lehnert, Synaptica
Thursday, Nov 7
11:15am – 12:00pm: Content Services in Office 365
Content Services is a core offering for Microsoft in Office 365, OneDrive, and SharePoint. It is the “next wave of ECM,” always people-centric, supporting organizational knowledge management information lifecycle, record retention, etc., by various new, modern features. During this session, Molnar overviews and demonstrates these new features, including the latest announcements as well. She helps you understand what to use when helping your users find and use all the content and knowledge your organization has.