OST02 – Understanding Microsoft Search
Microsoft Search is one of the most powerful and useful workloads in Office 365, and want it or not: used by everyone. However, too often it fails — largely due to poor understanding and implementation.
This session provides you with deep understanding and tips and tricks to apply immediately: what to do and what not to do with your content, taxonomy, information architecture to get the best from Microsoft Search. What configuration and customization options you have, and what’s on the roadmap for the near future. How to get ready and how to prepare your users.
Agnes shares effective techniques in the context of case studies and practical tips, as well as what pitfalls to avoid.
You will learn:
- About Microsoft Search
- Microsoft Search vs. “classic” search
- How to have impact Microsoft Search
OSW08 – Content Services in Office 365
Content Services is a core offering for Microsoft in Office 365, OneDrive and SharePoint. It is the “next wave of ECM”, always people-centric, supporting organizational knowledge management information lifecycle, record retention, etc. by various new, modern features.
During this session, Agnes overviews and demonstrates these new features, including the latest announcements as well. She helps you understand what to use when to help your users to find and use all the content and knowledge your organization has.
You will learn:
- What are “Content Services”
- Content Services vs. classic ECM
- About Content Services and Search in Office 365
- Project Cortex – Knowledge Network in Office 365
OSH04 – Search Like a Pro – Mythbusting the “Black Box” of Search
Search is often considered to be a magical “black box”. It’s like air or water: we don’t recognize it as long as it works fine. But as soon as we don’t get the results we expect we start complaining.
In this session, Agnes is de-mystifying Search in SharePoint and Office 365. She’ll explain how it works behind the scenes in a way that makes sense not only for the Search Pros but also for the end users.
She’ll demonstrate the basic concepts of the following things:
- how content becomes searchable;
- how data becomes filter (refiner), how it can be displayed on the user interface;
- how to define various “search verticals” and specific search applications;
- why is it important to add good metadata on the content AND empower all users to do the same;
- how content metadata becomes the “soul of search”;
- in classic and personalized search experiences in Office 365: why we have what we have, and how to get the most of this wide variety of search experiences;
- and many more.