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Agnes Molnar’s Workshops and Sessions:

Your Search is Broken – Let’s fix it! [hands-on lab]

Sun Dec 2, 2018 9:00 am

(Co-presented by Matthew McDermott)

Your users are complaining. They cannot find anything in SharePoint or SharePoint Online. Search doesn’t provide relevant results. Using search is not intuitive at all. The users want search to know their intent. To help them. To make their jobs easier. Instead, it’s messy. It’s useless. It’s a pain. Nobody uses it.

You know it can be better. You just need help with how to fix it, step by step. How do you take the first steps? How to make your users happy searchers. How to help them find what they are searching for.

This hands-on lab is for you. What Agnes and Matthew bring to this hands-on workshop is a broken search environment and we’ll fix it together. You’ll get an understanding on how search works, what makes it useless, how you can improve it step-by-step, and what you can do to make it your users’ favorite place to go after all. You’ll get not only guidance and an action plan, but also immediate hands-on experience.

Bring your own questions, too, and Agnes and Matthew will help fix that as well.


Why you need to invest into Search and how

Tue Dec 4, 2018 4:15 pm

Many organizations don’t know what to expect from search, and therefore don’t invest into it at all. Many want to have “quick wins” instead of committing to a long-term strategy: they want to implement changes or enhancements that require minimal effort to drive business value in the short term.

On the other hand, Search has to be the part of the company’s business strategy and roadmap, to maximize its long-term business value and benefits. In this session, Agnes will provide practical guidance on where to invest your time and resources. For long-term planning, she’ll provide an overview of industry trends and how to establish a value proposition and sell to the business. For your short-term benefits, she helps to set up an action plan which you can implement immediately.