Enterprise search is a significant asset in any organization (or it should be). It’s widely used across all business unites, departments, job roles and locations. If implemented well, it can be part of everyone’s day-to-day work life.
Getting started with a new enterprise search program involves answering a multitude of questions: Which search engine? What content sources should we connect to search? What types of content should we filter out? What backend-configurations to apply? How to design the UI? Do we need only one enterprise search application, or multiple, specific search applications? That’s a lot of questions. One of the first you’ll be faced with when narrowing down potential vendors is this: proof-of-concept (POC) or pilot?
In this ReWorked article, let’s go into the differences to see which you should choose when.