The Search Network, founded in 2017, is a community of expertise. We have known each other for at least a decade and share a common passion for search that delivers business value through providing employees with access to information and knowledge that enables them to make decisions that benefit the organization and their personal career objectives.
Search Insights 2021 is our fourth annual report. Not only do we work with different types of search applications, but we also write in our own style and from our own individual experience. Our objective in writing this report is to summarize some of the insights we have gained from these projects and make this knowledge open to the search community world-wide. That is why there is no charge for this report, and it carries no sponsorship.
This year, my chapter is about The Challenge of Information Quality. I write about the importance of having a content inventory to ensure the quality of your information:
“In many cases organizations ask search consultants to ‘make search work’. And in most cases, it’s considered to be a single and straightforward IT project: the consultant does some ‘magic’ and search just starts working.
However, in most cases, it’s not that simple.
Nobody has the ‘search magic wand’. Usually, we have to do significant work on the content before doing anything with search.”
Read the whole chapter in Search Insights 2021.
You can also download all the previous Search Insights reports for free in our bookstore.