In the first part of this series, I introduced why Search is like gardening. Now that we’ve covered the basics let’s see how to measure the success of any Enterprise Search implementation. The … [Read more...] about Search Quality Management – Part II: Metrics
quality management
Search Quality Management – Part I: Governing Your Search Garden
While planning and implementing Search, keep in mind that it should be governed and managed, even long after implementation is complete. We usually say that Search itself never can be “done.” Consider … [Read more...] about Search Quality Management – Part I: Governing Your Search Garden
