You know implementing and maintaining search is challenging. It's easy to mess up.Chances are you've already heard several horror stories.Or probably, if you work with search, you've already made … [Read more...] about How to mess up Search in five easy steps?
As a consultant and trainer, I often get feedback from users of enterprise search solutions. We can learn about their pain points and their expectations, and act accordingly to improve search.What … [Read more...] about Search Is Broken. Users Are Unhappy. What To Do?
When I saw James Robertson’s keynote speech at IntraTeam Event 2018 in Copenhagen, Denmark, it confirmed to me that, when it comes to enterprise search, we should be treating it in the same way … [Read more...] about Enterprise Search as a Product
Having good metadata is the key to good search. Some of the primary benefits:Improved usability and findability of content; Enhanced search applications; Less time spent with not finding … [Read more...] about SharePoint Metadata in Search
It is no secret that enterprise search is hard. It was one of the primary conclusions of IntraTeam Event 2018 a few weeks ago, too. I was honoured to do a half-day workshop with packed room, and deep, … [Read more...] about Search Engines don’t Understand People
You’ve been given the responsibility for search at your organization – what’s next? Perhaps there is a new initiative to improve search, or perhaps the previous search manager mysteriously … [Read more...] about Enterprise Search Powerclass at European Collaboration Summit